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Welcome to Chic Golf Shop (“we”, “us”, or “our”) at www.usdrivegolf.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or making purchases through our site, you agree to comply with these terms.

1. Our Golf Community

Chic Golf Shop caters to golf enthusiasts of all skill levels, from beginners seeking starter sets to experienced players looking for premium equipment like drivers, irons, and specialized trolleys. Our policies reflect the precision and integrity of the game we love.

2. User Responsibilities

2.1 Account Accuracy

When creating an account or placing an order, you agree to provide current, complete, and accurate information, including:

  • Full legal name
  • Valid shipping address (excluding Asia and certain remote regions)
  • Correct payment details

2.2 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Misrepresent your identity or order information
  • Resell products purchased for commercial purposes without authorization

3. Products & Services

3.1 Product Descriptions

We take pride in offering premium golf equipment including:

  • Golf clubs (drivers, fairway woods, irons, wedges, putters, hybrids)
  • Golf balls and starter sets
  • Trolleys (electric, push) and specialized bags

While we strive for accuracy in product images and descriptions, slight variations may occur. Please review specifications carefully before purchasing.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

Note on Custom Clubs: Personalized or custom-ordered clubs cannot be returned unless defective (see Section 6).

4. Ordering & Payment

4.1 Order Process

Your order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays) and will notify you if we cannot fulfill your request.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method upon order confirmation.

4.3 Pricing & Taxes

All prices are in USD. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Shipping Policy

5.1 Shipping Options

Method Cost Carrier Delivery Time Features
Standard Shipping $12.95 DHL/FedEx 10-15 business days after shipment Tracking & insurance included
Free Shipping Free (orders over $50) EMS 15-25 business days after shipment Basic tracking

5.2 Delivery Responsibilities

Once shipped, risk of loss passes to you. Please inspect packages upon delivery and report any visible damage immediately.

6. Returns & Refunds

6.1 Return Eligibility

We accept returns within 15 days of delivery for most items in original condition (unused, with tags and packaging).

Non-Returnable Items:

  • Golf balls removed from original packaging
  • Personalized/custom clubs
  • Used or damaged equipment (except manufacturer defects)

6.2 Return Process

  1. Initiate Return: Email [email protected] within 15 days with order details
  2. Ship Back: After receiving RMA number, ship to:
    Chic Golf Shop Returns
    7700 Morningside Drive Northwest
    Washington, US 20012
  3. Refund/Exchange: Processed within 3-5 business days after inspection

6.3 Refund Details

Refunds are issued to the original payment method. Original shipping fees are non-refundable unless we made an error.

7. Intellectual Property

All content on our site (logos, text, images) is our property or used with permission. You may not reproduce, distribute, or create derivative works without express written consent.

8. Limitation of Liability

Chic Golf Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures due to events beyond our control
  • Incorrect use or maintenance of golf equipment

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item(s) in question.

9. Governing Law

These Terms shall be governed by the laws of Washington, US, without regard to conflict of law principles.

10. Policy Updates

We may update these Terms periodically. Continued use after changes constitutes acceptance of the modified Terms.

11. Contact Us

For questions about these Terms or our services, contact our customer service team at [email protected]. We respond within 24 hours.

Our Commitment: At Chic Golf Shop, we value your trust as much as we value the game. These Terms exist to ensure fair play for all members of our golf community.